HR Consultancy

Supporting Business Growth Across Southwest England

Helping organisations to retain and engage employees with sustainable HR solutions.

What Can HR Consultancy Do For Your Business?

We offer HR services for forward thinking organisations, who want to ensure human resources sustainability and ethical reputation, by making the right choices and decisions when it comes to their employees, in a way that is cost effective and supportive.

HR Consultancy is perfect for businesses who want to speed up their strategic decision-making. HR Consultancy from Synchrony HR improves human resource management with up-to-date CIPD accredited expertise and understanding of current trends. Synchrony HR offers trusted and sector-leading support.

We provide best practice, easy to implement and innovative solutions, while considering the impact business decisions will have on employees and future talent – the people who matter.

Why Choose Synchrony HR Consulting?

Highly Experienced & Industry Accredited

I’m Heidi Riezzo, an experienced HR professional and the founder of Synchrony HR Consulting. I have a solid academic background and accreditation in Human Resource Management, Psychology and Education. To complement this, my experience in and passion for delivering success in areas such as Talent Attraction and Retention, Equality, Diversity & Inclusion and Compassionate Leadership, means I can bring a wealth of knowledge and expertise to the table. I’m keen to foster inclusive workplace practices as well as driving employee well-being, all while promoting sustainable HRM principles and driving business success.

Qulaifications & Awards


BA (Hons) Psychology, PGCE
HR Professional-Associate CIPD, MSc. HRM (Distinction)

Levels of Service

In order to help you prevent HR issues, reduce employee turnover, improve employee satisfaction and performance levels at work, we offer support on a range of HR issues. This will help you achieve your organisational objectives through your people. Services are tailored to meet the unique needs of each client, and can be accessed at various levels:

Specialist Support

• Compassionate Leadership; Training and development
• Psychometrics behaviour and motivation profiling
• Bespoke projects

HR Strategic

• Planning and supporting restructures
• EVP and talent strategy
• Designing career pathways, competency frameworks

HR Management

• Employee engagement strategy
• Pay and grading structure/review
• Enhancing your employee benefits schemes

HR Advisory

• Providing HR advice via telephone, email or face to face
• Supporting with management of people issues; absenteeism, grievance etc

HR Administrative

• Introducing HR systems and processes
• HR policies, procedures, contracts, employee handbook, documentation templates

Our Mission

With Synchrony HR Consulting, my mission is clear:
To help businesses align their organisational objectives and workplace values with employee satisfaction, wellbeing and performance.

By collaborating with Synchrony HR Consulting, you can ensure not only the smooth operation of your business but also the creation of a workplace where employees thrive. With my commitment to best practice and sustainable HRM principles, I provide timely and appropriate advice, guidance, collaboration, and support to help businesses achieve purposeful and inclusive growth and prosperity, thus setting me apart as a trusted partner for businesses seeking long-term success.

Our Values

Integrity & Sustainable Practice = Results Focused Success

  • CIPD accredited
  • Professional at all times
  • Act with compassion to connect, communicate, collaborate, create
  • Provide sustainable solutions
  • Advocate Meaningful Work
  • Drive Diversity and Belonging

I can offer you…

  • A collaborative working relationship
  • Release of your time so you can grow your business
  • Peace of mind with reliable knowledge and expertise

What matters to your people matters to your business…

How to get the expertise you need

What is HR?

HR, or Human Resources, is the department within a business that looks after all matters pertaining to people. The HR department looks after every individual who is part of the organisation. A Human Resources function is a necessary element to any business that employs people regardless of how many or how big or small the business is.

A Human Resources department will take care of the operational HR matters from issuing employment contracts, employer handbooks and policies to payroll, regulating absence, holiday and sickness, maternity leave, flexible working requests and such like. But also, the HR function is responsible for

  • recruitment and retention of staff;
  • induction and onboarding;
  • wellbeing, reward and benefits;
  • training, learning and development;
  • performance management and the employee lifecycle;
  • employee relations;
  • workplace culture;
  • motivation and engagement.

Finally, Human Resources Management can help a business at a strategic level supporting business growth and development, implementing continuous improvement and change processes, and handling more complex issues such as disciplinaries and tribunal claims.

Even in a very small business some form of HR function is necessary and that is why you need to consider working with a HR Consultant.

What Should HR Do To Add Value to Your Business?

HR can take account of all of the stakeholders in your business and use them to generate long-term shared value. It can acknowledge and understand long term issues relating to value creation and value capture and recognise that performance outcomes go beyond the financial to include social and environmental outcomes too. So, whether your HR function is provided by a consultant or an in-house team, it can work alongside the business at a strategic level; for example ensuring that recruitment is effective and the right individuals are employed for the right roles to maximise retention.

Recruit to retain equals long term gain. An HR consultant can work with the business to create an EVP that ensures employees are motivated and engaged, offered opportunities for development and career progression and are recognised and rewarded commensurately, thus creating an organisation where shared values and behaviours align and relationships are synchronised.

Why Work With an HR Consultant?

Most businesses who choose to work with an HR consultant know it can save significant time and money. All businesses need some sort of HR capability, so typically the choice is between in-house staff and an outsourced consultant. An HR consultant can provide high levels of expertise, at a much lower cost than hiring staff. An HR consultant will add value by helping you to gain back maximum ROI from your employees.

Working with an HR consultant can be an economic investment. For example, think about the salaries for a HR administrator, HR advisor and HR Manager and compare it with a retained package from Synchrony HR Consulting – the financial savings are huge and the benefits even better.

If you do not have an in-house HR department, working with a consultant is a must at the simplest level. Gain peace of mind when you ensure compliance from a legal perspective and reduce risk. A consultant is an expert and can be a source of advice and support on an ongoing basis. A consultant has the knowledge and expertise to be able to give you your time back to focus on business development.

HR Consultancy for the Southwest of England

Covering Cornwall, Devon, Dorset, Somerset and Bristol, Synchrony HR offers tailored support for Southwest businesses. 

There is a huge range of industry and business across the southwest, with particular hubs in Plymouth, Exeter, and Bristol. Based in the Southwest of England, Synchrony HR offers HR services that are significantly more cost-effective than maintaining an in-house HR department. It allows businesses to access high-level HR services without the overhead costs of full-time staff, including salaries, benefits, and training.

Synchrony HR understands the unique challenges and opportunities in the region, providing services that are relevant and effective for local businesses. HR consultants provide expertise in recruitment strategies, talent management, pay and reward, being conscious of the local labour market and its current trends.

How to get the expertise you need